OnFrontiers offers clients the ability to chat and exchange files with experts directly through the platform.
Steps to Access the Platform Chat
1. Visit the Expert's profile.
2. Click on the 'Send Message' button located just below the red 'Request Consultation' button.
Benefits of Using the Platform Chat
Before the Consultation
- Send an Agenda: Provide the expert with an agenda prior to the consultation. This ensures they are well-prepared and aware of the topics to be discussed.
- Set Expectations: Sending questions to the expert ahead of time helps them prepare thoroughly, significantly improving the overall quality of the consultation. Proper expectation setting has a high correlation with the value derived from the consultation.
After the Consultation
- Build Long-Term Relationships: Post-consultation communication through the chat feature helps in building and maintaining valuable long-term relationships with the experts. Regular follow-ups and exchanges can lead to deeper insights and ongoing support.